PH Government sets cap for international arrivals from March 18 to April 18, 2021

In order to prevent the spread of new COVID-19 variants in the Philippines, the government has mandated to limit ALL international arrivals to 1,500 passengers per day, beginning March 18, 2021 until April 18, 2021. 

In compliance with this latest resolution, Cebu Pacific is cancelling the following flights from March 18 to April 18, 2021:  

    · Manila – Narita (Tokyo) – Manila 

    · Manila – Nagoya – Manila

Photo: Cebu Pacific Air

Affected passengers will be informed via contact details provided in the booking. Guests may select their preferred option through the Manage Booking portal on the Cebu Pacific website (http://bit.ly/CEBmanageflight) within 30 days from date of departure. 

1. Rebook 

Rebook for travel within 90 days without any additional cost (fare difference waived).  

2. Travel Fund  

Store the amount in a virtual wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)  

3. Refund  

Due to the unprecedented volume of requests, the process will take as long as seven months. 

Passengers who wish to voluntarily postpone their trips may conveniently rebook their flights up to two (2) hours before their scheduled time of departure, following Cebu Pacific’s permanent removal of change fees. A minimal fare difference may apply.    

Cebu Pacific will continue to operate its domestic flights as scheduled. Before going to the airport, passengers are advised to check the real-time status of flights on their website: bit.ly/CEBFlightStatusCheck, along with travel requirements, safety protocols, and frequently asked questions (FAQs) via bit.ly/CEBFlightReminders     

Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates.  

Cebu Pacific continues to work closely with the various government authorities and will provide updates as necessary. For other questions or concerns, passengers may send a message via Charlie the chatbot on the Cebu Pacific website, or through its official Facebook and Twitter accounts.